Privacy Policy

1. Who We Are

EcomViper is a merchant-submitted product intelligence and discovery platform designed to organize product information into structured, AI-ready product pages for shoppers, merchants, search engines, and AI agents.

• Support Email: [email protected]
• Legal Email: [email protected]

2. Information We Collect

We may collect information you provide directly when you contact us, submit a merchant inquiry, request a correction, send a legal or privacy request, or use a future contact form. This may include your name, email address, company or brand name, product information, website or product page URLs, messages, requests, support details, and documents or supporting materials you choose to submit.

EcomViper product pages may include merchant-submitted product information such as product names, descriptions, images, brand details, ingredients or components, benefits and product claims, marketplace links, shipping and fulfillment information, product FAQs, and supporting documentation or source materials. Merchant-submitted product information may be processed, structured, enriched, and published on EcomViper.com.

Merchant uploads are handled only through app.ibrains.ai or other approved iBrains platform workflows, not directly through EcomViper.com.

When you visit EcomViper.com, we may automatically collect technical and usage information, including IP address, browser type, device type, operating system, referring URLs, pages viewed, links clicked, date and time of visit, general location information based on IP address, and site performance and usage data.

We may use cookies, Google Analytics, analytics tools, pixels, tags, and similar technologies to understand how visitors use EcomViper.com, improve site performance, remember preferences, measure traffic, and support product discovery. You may be able to disable cookies through your browser settings. Some features may not work properly if cookies are disabled.

3. How We Use Information

We may use information to operate and maintain EcomViper.com, create/publish/update/improve product pages, process merchant-submitted product information, respond to support/legal/privacy/correction requests, review claim-related concerns, improve product discovery and AI-readable product intelligence, analyze site traffic and performance, detect/prevent security issues, comply with legal obligations, and enforce our terms and policies.

4. AI, Automation, and Product Intelligence

EcomViper uses artificial intelligence, automation, structured data processing, and internal intelligence systems to help organize product information. These systems may assist with structuring merchant-submitted product data, creating product summaries, organizing ingredients/benefits/FAQs/comparisons, reviewing claim-sensitive language, generating AI-readable product information, and improving product discovery for shoppers, search engines, and AI agents.

AI-assisted outputs may be reviewed, edited, approved, corrected, or updated by EcomViper, iBrains, merchants, or authorized team members. EcomViper does not guarantee that AI-assisted content will always be complete, accurate, or error-free.

5. How We Share Information

We may share information with service providers who help us operate, host, secure, analyze, or improve EcomViper.com and related services, including providers for website hosting, cloud infrastructure, analytics including Google Analytics, email and communications, database services, security and monitoring, and AI or data processing services.

If you submit a request related to a merchant-submitted product page, we may share relevant information with the merchant, brand owner, or related business partner when necessary to investigate, correct, update, or verify product information.

We may disclose information if necessary to comply with law, legal process, or government request; protect rights, property, or safety; enforce terms and policies; or investigate fraud, abuse, security incidents, or unauthorized activity.

If Cloudalien Technologies LLC or EcomViper is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, information may be transferred as part of that transaction.

6. Third-Party Links and Marketplaces

EcomViper product pages may include links to third-party websites, merchant stores, marketplaces, checkout pages, affiliate links, or external product pages. These third-party websites are not operated or controlled by EcomViper. Their privacy practices are governed by their own privacy policies.

7. Affiliate and Referral Links

Some links on EcomViper.com may be affiliate, referral, or commercial links. EcomViper, iBrains, Cloudalien Technologies LLC, or related parties may receive compensation if you click a link, visit a merchant site, or make a purchase. For more information, please review our Affiliate Disclosure.

8. Data Retention

We retain information for as long as reasonably necessary to operate EcomViper.com, provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and support product page history, correction requests, and claim review processes.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, opt-out, or withdrawal of consent. To submit a privacy request, contact [email protected]. We may need to verify your identity before fulfilling certain requests.

11. Email Communications

If you contact us by email or submit a future contact form, we may use your email address to respond to your inquiry, provide support, process your request, or communicate with you about related matters. If we send marketing or promotional emails in the future, you will be able to opt out as required by applicable law.

12. Children’s Privacy

EcomViper.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact [email protected].

13. International Visitors

EcomViper is operated from the United States. If you access EcomViper.com from outside the United States, your information may be processed, stored, and transferred in the United States or other countries where our service providers operate.

14. California and Other State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. To exercise applicable rights, contact [email protected]. We do not sell personal information in the traditional sense. If analytics, cookies, advertising technologies, affiliate links, or similar tools are considered a “sale” or “sharing” under applicable law, you may have the right to opt out where required.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Your continued use of EcomViper.com after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

• Support: [email protected]
• Legal/Privacy: [email protected]